Posted in Digital Commerce, Digital Transformation
June 4, 2025
A NEW HORIZON FOR ERP
Acumatica’s New Chapter with Vista Equity Partners
In response to the announcement that Vista Equity Partners is acquiring Acumatica, Acro Commerce and WM Synergy dig into what the next chapter in ERP will look like for manufacturers.
Cloud ERP is entering a new phase of growth, driven by AI, ecosystem investment, and momentum in the mid-market segment. However, manufacturers already on Acumatica or considering it should ask a different question: How will this affect the customer experience they are trying to deliver?
So, what does the recent announcement of Vista Equity Partners' acquisition of Acumatica ERP mean for the future of ERP?
Vista Equity Partners brings capital and growth expertise to its acquisition of the groundbreaking ERP, Acumatica. That is good news for innovation.
"We are beyond excited for this new beginning that validates both the power and the longevity of the Acumatica platform. We look forward to a bright future for our partnership with Vista Equity Partners at the helm.”
- Jessica Gadbois, Vice President, Sales and Marketing, WM Synergy
"Vista Equity Partners coming in gives Acumatica serious fuel for growth. That’s good news, but it also means clients will expect more from their systems. For VARs, this is the time to go beyond ERP delivery and focus on the full experience. Companies want tools that work together and feel intuitive. Acro Commerce helps VARs close that gap and deliver the kind of digital experience that keeps customers coming back.”
- Kyle Zwaggstra, Strategic Partnership Manager, Acro Commerce
This announcement also highlights the urgency for manufacturers to adopt a new approach to their operational interconnectedness. As the ERP core becomes more powerful, the bar for digital experience rises in parallel.
B2B manufacturers are not just competing on operational efficiency. They are competing on how easy it is for their customers to do business with them by edging out the competition with a seamless digital ecosystem that benefits more than the sales team.
Why Customer Experience Will Define Who Wins Next
The B2B buyer experience matters more than ever. Not only from a customer's perspective, but also from an operational standpoint. Having a curated commerce ability combined with a connected ERP allows you to meet many stakeholders’ needs:
- Procurement teams require real-time inventory and pricing information.
- Customer reorders need to be quick, mobile, and self-service.
- Large accounts expect tailored flows, not one-size-fits-all ordering.
With a robust ERP, such as Acumatica, powering the connected data and a composable, future-ready website delivering a world-class digital experience, custom adoption and a competitive edge follow.
Make Your ERP Investment Pay Off
WM Synergy and Acro Commerce are aligned on making the connected, desired customer experience and operational efficiency that manufacturers need a reality.
- WM Synergy helps manufacturers and distributors implement Acumatica Cloud ERP to fit their unique operational needs.
- Acro Commerce builds flexible digital commerce layers that connect directly to any system, providing B2B customers with the intuitive experiences they expect.
Together, we help mid-market manufacturers:
- Build customer portals that reflect how their clients buy.
- Reduce email-based support by connecting the frontend user experience to real ERP data.
- Eliminate friction in quoting, reordering, and approval workflows.
Manufacturers should not wait for roadmap changes or market trends to settle. Now is the time to align operational systems with digital experiences that reduce friction, improve loyalty, and unlock new revenue streams.
The next frontier is not just digital - it is how digital feels to your customer.
A modern frontend backed by a powerful ERP is no longer a luxury. It is the minimum expectation from buyers who are accustomed to intuitive, fast, flexible experiences in every other part of their lives.
When companies invest in ERP without updating the experience layer, they leave value on the table. They digitize their systems but not their relationships.
Your ERP strategy is a foundation. But your digital experience strategy is the differentiator.
What Does This Mean for Growth in 2025?
Vista Equity Partners’ acquisition signals that Acumatica is entering a new phase of scale. That means increased visibility, accelerated roadmap execution, and more pressure on mid-market companies to modernize.
For manufacturers, this is the time to align ERP strategy with customer expectations. Those who deliver fast, intuitive digital experiences will grow faster, retain more customers, and be harder to replace.
If you're planning your next move with Acumatica, ensure your digital channel is part of the conversation. Experience is not an add-on. It is a growth lever.
Ready to turn your ERP investment into a real competitive advantage?