Commerce Talk

Solutions for Swivel Chair Processes

Swivel Chair Process—Part Three

In the final segment of his three-part series, Jeff Schaffner, Business Development Manager at Acro Commerce, talks about different solutions to swivel chair process, including streamlining data flows, automating repetitive tasks, and integrating systems that can improve user experience. Listen to this short segment and see if you recognize any of your business goals. If you do, reach out to us using the form at the bottom of the page and let’s help you realize those goals.

Transcript

Okay, so how can we solve the challenges posed by swivel chair process?

This is where a development agency like Acro Commerce will come into play. Over the years, we've been able to present these solutions to customers just like yourself when you're looking to continue the evolution of your digital road map. So, up first, we have:

Streamlining data flow

Acro Commerce, and digital agencies, have the ability to create or connect API Integrations between segregated systems to enable seamless data exchange. Simply put, if we have two softwares that aren't able to communicate with each other, we're able to build out that pipeline of information that can pass through from one software to another.

Automation repetitive tasks 

We develop automation scripts or use robotic process automation, also known as RPA tools, to automate routine tasks, like data entry as we had mentioned before, as well as data validation and report generation. Freeing up your employees to be able to focus on more strategic activities. 

Improved speed

Speed is obviously huge. Automation increases operational efficiency by speeding up previously manual and time-consuming processes, allowing for faster response times to your customer's needs. This can be great for not only things like sales fulfillment, but also customer service.

Real-time access

Speaking of your customers: real-time access. Data exchange is often now going to be in real time, providing businesses with up to the minute information. That can be huge when you're looking again at ecommerce fulfillment, reordering stock, anything to do with the parts and services that you're going to be able to supply to your customers, again for great customer service.

Improved scalability

Scalability is the overarching primary pain we're talking about throughout this entire thing, and that is digital automation solutions can quickly scale your company's growth. And that's huge. Again we've been talking about bottlenecks and stagnation, so we have the ability through scalability to support more users, more transactions, and more data without the proportional cost increases in complexity; we don't have to hire more staff.

Data security

We haven't talked about (data security), but it is obviously really big. That is we implement secure API Integrations and data handling practices that comply with the industry's best practices and standards, reducing the risk of data breaches for both yourself and for your customers.

So, that's it for the primary solutions; this is part three of three. I hope that you have enjoyed the swivel chair process discussion here today.

I appreciate your time. Tune in next time for another one of the primary challenges I'm sure you're seeing within the midmarket and enterprise-level manufacturing space. 

I'm Jeff Schaffner. Thanks for taking the time.

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