SHOPWARE + ACUMATICA INTEGRATION

Built for manufacturers who've outgrown generic connectors.

Acumatica + Shopware, integrated the way your business actually runs.

  • Built for complex B2B commerce
  • Addresses the workflows most connectors struggle with
  • Early access for Acumatica customers and VARs
  • Built and running, in its first manufacturer implementation

ARCHITECTURE BEFORE IMPLEMENTATION

The business comes first. The technology follows.

Every project starts by mapping your business logic against the integration architecture. You know what fits and what needs work before you commit.

  • Built for the Acumatica ecosystem
    Built in partnership with Acumatica VARs and tested against real manufacturing and distribution use cases.
  • Celeste pre-qualifies the fit
    Our platform-fit AI maps your business logic against the integration before you commit — what fits, what needs work, where the risk lives.
  • 10,000+ SKU scale
    Designed for industrial-scale catalogues. Built for the complexity manufacturers actually operate at, not proof-of-concept conditions.
Acumatica Shopware Connector

Where Acumatica commerce connectors break

We spent the spring of 2026 auditing native ERP-to-storefront connector paths used in Acumatica B2B ecommerce implementations. We documented 10 hard architectural limits, including no real-time credit check at checkout, no field-level conflict resolution, and a documented volume ceiling above which the vendor recommends switching off real-time sync.

This is the part that breaks. This is what we are fixing first.

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Why direct integrations keep failing

The generic ecommerce connectors that ship with most platforms weren’t designed for manufacturers selling different prices to different buyers through workflows shaped by contracts, approvals, territories, inventory rules, and ERP data.

That mismatch rarely breaks the demo. It shows up the morning after go-live, when the connector has to support the way the business actually sells. Three gaps, in particular, tend to show up first:

PRICING

Pricing lives in the ERP

Customer-specific prices, contract rates, Customer Price Classes, and volume breaks all belong in Acumatica. When a connector can’t surface them cleanly, the storefront starts drifting from the source of truth. Your team ends up checking orders manually, maintaining side lists, and explaining why the online price didn’t match the invoice.

ACCOUNTS

Your accounts are not flat

Manufacturers rarely sell to simple one-buyer accounts. Branch locations, approval hierarchies, sales-rep-managed accounts, department budgets, and buyer-specific permissions all shape how customers buy. When the connector can’t represent that structure, buyers route around the storefront and call your team instead.

SYNC

Sync is where the shortcuts show

Pricing, inventory, order status, shipping rules, tax logic, and customer data all need to move reliably between systems. A connector that looks fine in a controlled demo can start to strain once real order volume, exceptions, and ERP rules enter the picture. That’s when oversells, mismatched invoices, delayed updates, and manual cleanup begin.

What syncs today

The left column is the workaround. The right column is what happens once Shopware and Acumatica are properly connected.

The problemWhat you got beforeWhat this integration does
Inventory accuracyBatch sync. Oversells happen. Customers get bad news after they’ve already paid.Delta sync every 15 minutes across the whole catalogue. Acumatica's own endpoint only answers about one item at a time, so we built a date-filtered query that returns every stock change in a single call.
Manual order entryReps rekey web orders into the ERP, or a nightly job drops them in as a batch.Orders post to Acumatica the moment they're placed. Status, shipment, and tracking come back on a schedule.
Customer records driftTwo customer lists, two sources of truth, and a spreadsheet reconciling them.Customers sync both ways. New Shopware registrations write to Acumatica on save, and existing Acumatica customers import as business accounts.
Payment status invisible in commerceFinance knows the invoice is paid. The storefront doesn't.Payment status flows from Acumatica into Shopware. Transactions that don't confirm at checkout resync back once they're marked paid.
Catalogue scaleVariant limits and category-API transitions force trade-offs on real industrial catalogues.Designed for 10,000+ SKU catalogues of simple products. Matrix items are the next build.
A record fails and nobody noticesA skipped record falls out of the sync window for good. Only a full manual resync finds it.Every failed record retries automatically, up to three times. Anything that exhausts its retries lands on an admin page with the reason, so going live doesn't need someone watching logs.

"We started by asking where the connector path falls apart. Where does pricing break? Where does inventory drift? Where do reps end up back in spreadsheets? Once you know that, the job is pretty clear. You build around those gaps instead of pretending the connector solved them."

Shawn McCabe - CTO, Acro Commerce

Built by people who understand ERP commerce

Acro Commerce has 28 years of B2B commerce architecture behind it. The team building this integration ships ERP-connected commerce for manufacturers and distributors, not generic storefronts or white-labelled connectors. Every deployment starts the same way: understand how the business actually prices, approves, fulfills, and supports customers, then make the platform fit that reality.

The business comes first. The technology follows.

 
Architecture before implementation Built for the Acumatica ecosystem
Every project starts by mapping your business logic against the integration architecture. You know what fits and what needs work before you commit. Built in partnership with Acumatica VARs. Focused on the B2B fundamentals manufacturers and distributors need from day one — customer-specific pricing, branch hierarchies, credit checks at the cart.
   
Celeste pre-qualifies the fit 10,000+ SKU scale
Before the build begins, Celeste, our platform integration-fit agent, maps your business logic against the integration architecture and produces a written gap analysis, so you know what fits, what needs work, and where risk lives before you commit. Designed for industrial-scale catalogues. Built for the complexity manufacturers actually operate at, not proof-of-concept conditions.

 

Frequently asked questions

It connects Shopware’s B2B-grade ecommerce platform directly to Acumatica Cloud ERP, surfacing real-time pricing, inventory, customer hierarchies and order data in the storefront — without batch jobs, manual price lists or middleware. It is being built by Acro Commerce, an Acumatica and Shopware partner with 28 years of B2B commerce architecture experience.

Native connectors handle the data every business shares: SKUs, descriptions, inventory, a base price. They're genuinely fine when your business fits that shape. They struggle when your pricing, approvals, and account structure carry logic the connector was never designed to represent. That's the part we build for.

Not yet. It's one of the gaps we documented in native connectors, and it's on our roadmap rather than in the build. If a credit hold at the cart is a hard requirement, say so up front.

Accounts, contacts, and addresses sync today. Multi-division hierarchies, department budgets, and approval workflows come from Shopware's B2B Suite, which we can add to a project. They aren't in the base connector.

Yes. Credit limits and AR balance are pulled from Acumatica and enforced in the cart before the order is placed — so over-limit orders don’t reach fulfilment in the first place. 

It's built and running against a live Acumatica instance, and it's in its first manufacturer implementation now. We haven't cut a general release yet, so early access means a walkthrough and a conversation about your requirements, not a download link.

Yes. The first implementation is running with a manufacturer and their Acumatica VAR. We built the connector partly so VARs have something they can scope and sell without carrying the commerce risk themselves. If you run an Acumatica practice, talk to us about partner access.

There is now. Acro Commerce built one as a native Shopware 6 plugin, so it installs inside Shopware rather than running as separate middleware you license and monitor. Before this, an Acumatica and Shopware project meant a custom build or a third-party integration platform.

Middleware runs as a separate service between the two systems. You license it, host it, and someone has to watch it. A native integration installs inside Shopware as a plugin, so there's no extra service in the middle and no second subscription. The trade-off is that a plugin needs a Shopware plan that allows custom plugins, which a cloud starter tier doesn't.

Acro Commerce. We've built ERP-connected commerce for manufacturers and distributors since 1998, and we're a Shopware partner. The connector is our own plugin, maintained by our team.

SEE IT BEFORE YOU COMMIT

See what syncs, and what doesn't,

We'll walk you through the connector against a live Acumatica instance, show you what works today, and tell you where the gaps are. Acumatica customers and VARs get first access.

Are you an Acumatica VAR?

We built this for the channel to sell, scope, and support inside the practice you already run. The first implementation is live on a VAR-led account. Talk to us about partner access.