FAQ: Migrating from Drupal Commerce to BigCommerce

We have compiled a list of frequently asked questions around data migration from Drupal Commerce to BigCommerce. If your company is thinking about replatforming, check out these migration FAQs before you get started.

Frequently asked questions: Migrating from Drupal Commerce to BigCommerce.

Data migration requires a fair bit of heavy-lifting. Moving content from one ecommerce platform to another is not as simple as flipping a switch, and migration projects often get out of hand. 

Migrating from Drupal Commerce to BigCommerce is no different. But getting out in front of your data and knowing what you can and can’t transfer between platforms will make the process much easier.

Can customer passwords be migrated to BigCommerce?

BigCommerce is a hosted ecommerce solution with its own password encryption parameters. This is a big plus for security, but it means there is no way to migrate customer passwords from other platforms to BigCommerce.

Can customers’ credit card information be transferred?

Short answer, no. The most common customer-related details you can easily migrate are

• First name, last name, email, phone.
• Address: Street address, zip code, city, state, country.
• Customer order history.
• Customer newsletter opt-in data.
• Customer groups (optional).

Can order information can be migrated to BigCommerce successfully?

The following data points can transfer from orders:

• General order details — Status, currency, total, history, comments, dates, etc.
• Product details — Product name, product description, model/SKU, quantity, price, tax, optional information, etc.
• Customer details — First name, last name, email, billing and shipping addresses.

What are the product-related fields that are transferable to BigCommerce?

• Product identifiers — Name, SKU, MPN, UPC/EAN, GTN, BPN.
• Product descriptions — Full description and short description.
• Product price — Default price, special price, cost, MSRP.
• Physical attributes — Weight, width, height, depth/length, etc.
• Variants & options — Price, special price and name.
• Images — Product/featured images, image alt text, image title, additional images.
• SEO information — Meta description, URL, page title, as well as  301 redirects or rewrite.
• Product inventory — Availability, status, the quantity in stock, and variation details.
• Product links — Manufacturer/brand, categories, Related Products.

Can reviews be migrated to BigCommerce?

That’s a great big yes! Product reviews, along with the review details such as author, comment, rating, stats and date, can all be information synced during migration.

Will my coupons and discounts be migratable?

Multiple data points can be migrated for discounts: Coupon codes, coupon name, discount type, discount amount, expiry date, minimum purchase, allowed products, allowed categories, limit per coupon and limit per user are all data points that can be captured and transferred.

Don’t go migration alone. Use a development partner.

No matter what ecommerce platform you are moving from, every migration has its hiccups. No two platforms treat data the same way, and choosing a development partner that understands both sides makes migration much simpler.

If you have any migration-related questions, we are always here to help. Reach out to our team at any time for no-obligation, platform-agnostic advice.